Are you passionate about the energy transition? Join us.

Nel is a global, dedicated hydrogen company, delivering optimal solutions to produce, store, and distribute hydrogen from renewable energy. We serve a range of different customers with leading hydrogen technologies. Our roots date back to 1927, and since then, we have had a proud history of development and continuous improvement of hydrogen technologies. Today, our solutions cover the entire value chain: from hydrogen production technologies to hydrogen fueling stations, enabling industries to transition to green hydrogen, and providing fuel cell electric vehicles with the same fast fueling and long range as fossil-fueled vehicles – without the emissions.

Workplace: In the field across Southern California.

About the position and the department

As a Service Technician in NEL Hydrogen Inc., you will be responsible for the final assembly, installation, commissioning, service, and maintenance of hydrogen fueling stations all over California. Your responsibility starts at the receipt of each module from Denmark and ends at the decommissioning and recycling of the equipment at the end of its lifecycle. Service Technician should have flexible working hours, as NEL aims to provide 24/7 on-call, 4-hour response time to each of its sites. You will report directly to the Service Manager of NEL Hydrogen Inc.

• Working on the US service team, which may work with a variety of Service Technicians and one Service Manager
• Final assembly of the semi-finished modules arriving from Denmark
• Installation and commissioning of equipment at customer sites
• Execution of product warrantees
• Providing service based on planned service and maintenance, as well as unforeseeable corrective maintenance, including troubleshooting—which will require some work hour flexibility for unplanned service
• Ensuring that all executed service actions are based on NEL Hydrogen safety standards and follow related customer specifications
• Work per risk evaluations in the workshop and onsite
• Documenting potential failures and quality issues, which will include providing feedback to the responsible manager using existing KPI and data recording systems
• Working alongside subcontractors and other technicians onsite, especially regarding safety topics
• Full Documentation per specified requirements for all work and actions take

Qualifications and experience

You possess relevant educational background and experience in installation, commissioning, service and maintenance of complex machines or plants. You have a strong, technical orientated mindset, are curious, and can quickly understand complex technical systems to find potential technical failures and quality issues. You are structured, consistent and clear with documentation, and follow work procedures in a safe and efficient manner. You are able to work independently and in teams and are highly skilled in both written and spoken English.

Other competencies and personal skills

• Relevant technical training as an as an electrician or mechatronics technician
• Good knowledge of mechatronic systems
• Experience working with flammable gases and high pressure gases
• General understanding of work safety procedures and experience in risk evaluation
• Experience with service work in the oil and gas industry, or the like, where there are high demands on security
• Understanding of customer requirements and skilled in customer communication
• Experienced in both independent and teamwork, plus high flexibility and ability to work 24/7 on-call
• Experience working within established service procedures, instructions, bill of materials and norms
• Good knowledge in the remote operation and monitoring of complex systems
• Maintains an organized and clean work area in the workshop and onsite
• Knowledge in enterprise resource planning and document management systems is a plus

What will you get from working with us?

• To be a part of a strong dynamic team which contributes to the green shift that will give us all a better future
• A challenging job in an international company with a leading position in the market
• Get the opportunity to work in a team consisting of competent and committed colleagues
• Good development opportunities in a company in strong growth
• Competitive salary and good insurance and retirement benefits
• We offer a contemporary workplace and frequent interaction with colleagues across our locations.

Equal opportunity employer

Nel is an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment is decided based on qualifications, merit, and business need.